FAQs

We hope that your experience with FinalBlack.com is as effortless as possible, however, we do acknowledge that questions may arise.

This is a question we frequently get asked, so please check our shipping guide and you can track your orders here.

NOTE: customers are responsible for any customs and tax charges for their order.

Tracking will be available 4-6 days after your order. Please do reach out if you haven’t received your tracking number after 7 days by contacting support.

- Your delivery details

- Your phone number

- Your name

- Your email

- You must contact us within 24 hours.

- We cannot cancel your order once it has already been shipped.

- You can view our full Returns & Refunds policies here.

We do ship every item with extra padding. Despite this, our customers report that around 1 in 500 products arrives damaged due to mail service mistreatment.

If this happens to you, please reach out with:

- Your order number
- A picture of the damaged product

Once received, we'll be happy to send out another, free of charge.

If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24 hrs.